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Advanced Diversity Services Feedback

Increased awareness of available venues and the charges and processes involved
Migrants often don’t have income for first few years so making things in kind or low cost is important
Lengthy applications are not accessible for community orgs and individuals
Option to fill out applications verbally would be helpful, especially for those not very literate.
Many people don’t know what local Councils do - need easy to understand education and and resources

Remove accessibility barriers by providing local branches of public/council facilities - service hubs, libraries

For many people living in the Georges River region, there are currently accessibility barriers to participation and access to council facilities, public spaces and libraries due to these being limited to a few city centre locations. Factors causing these access/accessibility problems include physical mobility, time constraints, transport access/travel connections, cost, etc.Having branch hubs (combined council service counter facilities/resource access points/libraries/public spaces, etc.) located in the local suburbs of these residents would improve access and participation for these communities and strengthen the broader council network reach.

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