Georges River Libraries Service Review

About this survey

Help define community priorities for our libraries so that we can provide the best possible contemporary public library service into the future.

Background

As an amalgamated Council, we have the opportunity to re-envision our libraries in a thoughtful, planned and strategic manner, to ensure our facilities, services, collections, technology and programs are, and remain, relevant to the community.

Contemporary libraries are interactive, lively environments with multipurpose facilities and creatively designed spaces. In libraries, people can connect with others through the sharing of spaces and resources. They are fun, energetic and creative spaces that can also provide time out from the surrounding urban noise. Library facilities are designed as meeting places that bring communities together where they feel safe, are welcomed, and inspired to learn.

In an environment of rapid technological change, libraries provide equitable and free access to the internet and a range of digital technology and resources and support to help develop digital literacy skills. With the increasing popularity for eResources, libraries are also increasing the proportion of services being delivered through digital channels.

Many public libraries are now expanding their role as content creators, or facilitating content creation in their local communities, through, for example, the provision of creative spaces such as recording studios, hosting writers' groups or running a range of creative classes.

The availability of new technologies has seen a change from traditional content creation (book lists, study guides etc.) to contemporary content modes (such as videos, podcasts, blogs, apps and other digital resources). The use of libraries as creative spaces also provides opportunities for libraries to acquire works by local writers, performers and artists, to enhance their collection of unique community resources, and to foster and promote local talent.

Libraries have always been a place of recreation, research, self-learning and improvement, and now public libraries are playing an even more pivotal role in learning and recreation via a host of programs, activities and events. Programming maximises the use of library space, and positions the library as an important community owned venue and asset. It also offers the community inexpensive or free access to a wide range of learning and recreational activities, and pathways to formal educational programs.