Waste Collection Services Community Consultation

Status update

The Waste Services Community Consultation outcomes report is being considered at Council’s Environment and Planning Committee on 8 March 2021. Further information and details of the Agenda is available at the following link: http://www.georgesriver.nsw.gov.au/Council/About-Your-Council/Council-Meetings

Consultation period: 1 September to 30 September 2020

Introduction

Council is undertaking consultation to find out what our community thinks about their existing waste services, what they need and want into the future as well as what people are willing to pay for additional or increased services.

The consultation will cover everything from kerbside bins to bulky waste, food organics and composting, problem wastes like oil and batteries, electronic and tech waste, litter and illegal dumping.

This information will help Council to prepare for a new waste services collection contract that will commence in 2023.

Phone and online survey

We’ve engaged a research company called Micromex to undertake a random phone survey of 400 residents and 50 businesses that use Council’s waste services. The resident survey will take about 15 minutes to complete (12-13 minutes for businesses) and you will be asked questions about your kerbside bins, bulky waste, composting, organics, problem wastes, like batteries and oil, e-waste, illegal dumping and litter and public bins.

Calls will be made on weekdays between 4.00pm and 8.30pm and on Saturdays from 10.00am to 4.00pm. We encourage you to participate if you receive a call. Additionally, you will be able to request recontact from Micromex should the initial call be at an inconvenient time for you.

For those who don’t receive a phone call, but would still like to have their say, we’ve made the Survey available here

The online survey closes 30 September 2020.

Focus groups

We’re also looking for participants to join one of five focus groups in the week commencing 28 September 2020. Each focus group will take about 1.5 hours and will be conducted via Zoom so a compatible device and internet connection will be required.

Focus groups availability is offered as follows:

• Monday 28 September – 6.30pm
• Tuesday 29 September – 10.00am
• Tuesday 29 September – 5.30pm
• Wednesday 30 September – 6.30pm
• Thursday 1 October – 6.30pm

You can register your interest here or by calling us on 02 9330 6400.