Public Exhibition of the draft Closed Circuit Television (CCTV) Operations Policy

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We want to hear your feedback on the draft Closed Circuit Television (CCTV) Operations Policy. This policy sets out how the CCTV cameras managed by Council are operated.

Quick facts
đź“ŚCouncil has CCTV in public places in the Georges River community
We've updated the CCTV Operations Policy and we are now sharing it with the community
đź“… The exhibition period is from 16 March to 15 April 2026
đź“„ You can view the draft CCTV Policy in the Document Library on this page
🗨️ Complete the online feedback form or submit a written response

Update: April 2026

Thank you to everyone who provided feedback during the consultation period. Our team is currently reviewing submissions, and we will update this page with next steps shortly.


Why does Council have this Policy?

Council is permitted to operate CCTV cameras in public places under the Local Government Act (1993). Council operates CCTV in public places to help keep the community safe. CCTV supports safer streets, parks and facilities by helping deter crime and damage to facilities, assisting Police when incidents occur, and reducing illegal dumping.


What does the draft Policy do?

The purpose of this Policy is to establish a framework for how the CCTV cameras managed by Council will be operated.

The Policy sets out:

  • how Council operates and manages CCTV cameras
  • how CCTV footage is collected, stored and accessed
  • the rules Council must follow to protect privacy and meet legal requirements
  • the responsibilities of staff who manage or use CCTV systems


Is this a new Policy?

No. The Draft Policy will replace Council's existing Closed Circuit Television (CCTV) Operations Policy 2017. If Council adopts the new policy, it replaces the 2017 Policy.


What are the changes?

This Policy has been updated in line with current NSW legislation, regulation, policy and guidelines. This includes the Privacy and Personal Information Protection Act (1998) and the NSW Government’s Policy Statement and Guidelines for the Establishment and Implementation of Closed‑Circuit Television in Public Places (2014).

A key change is the introduction of the CCTV Assessment Tool. This tool helps Council assess requests for new CCTV cameras in a fair, consistent and transparent way.


How the CCTV Assessment Tool is proposed to work

When someone requests CCTV in a public space, Council will use the CCTV Assessment Tool to review the location.

When Council receives a request for CCTV, we will look at several things, including:

  • Local crime data
  • Consultation with St George Police Area Command
  • Internal service requests
  • Existing CCTV coverage
  • Consultation with security contractors
  • Whether the site is suitable
  • Financial implications
  • Community interest, as reflected in the CCTV Installation Request Register

Each request will be given a high, medium or low priority rating. This will help Council decide where CCTV is most needed and where it will have the greatest benefit.


How to Be Involved

The draft Closed Circuit Television Operations (CCTV) Policy was on public exhibition from 16 March 2026 until 15 April 2026.

During this time:

  • The draft Policy was displayed on this page under the Document Library section
  • Anyone in the community could read the full information and draft Policy
  • You could provide feedback or lodge a submission about the draft Policy

Hard copy versions were also available at:

  • Georges River Civic Centre, corner of MacMahon and Dora Streets, Hurstville
  • Clive James Library and Service Centre, Kogarah Town Square, Belgrave St, Kogarah


How can I have my say?

Feedback has now closed, but if you would like to enquire about this project, please quote SF26/1172 Closed Circuit Television Policy at the beginning of your submission and return:


Next steps

Following the public exhibition period, the project team will review all submissions received.

Do you need assistance reading and accessing this page?

For a free interpreter call us via the Translating and Interpreting Service (TIS) on 131 450

If you have a hearing or speech impairment, please contact the National Relay Service:

  • Voice Relay number: 1300 555 727
  • TTY number: 133 677

We want to hear your feedback on the draft Closed Circuit Television (CCTV) Operations Policy. This policy sets out how the CCTV cameras managed by Council are operated.

Quick facts
đź“ŚCouncil has CCTV in public places in the Georges River community
We've updated the CCTV Operations Policy and we are now sharing it with the community
đź“… The exhibition period is from 16 March to 15 April 2026
đź“„ You can view the draft CCTV Policy in the Document Library on this page
🗨️ Complete the online feedback form or submit a written response

Update: April 2026

Thank you to everyone who provided feedback during the consultation period. Our team is currently reviewing submissions, and we will update this page with next steps shortly.


Why does Council have this Policy?

Council is permitted to operate CCTV cameras in public places under the Local Government Act (1993). Council operates CCTV in public places to help keep the community safe. CCTV supports safer streets, parks and facilities by helping deter crime and damage to facilities, assisting Police when incidents occur, and reducing illegal dumping.


What does the draft Policy do?

The purpose of this Policy is to establish a framework for how the CCTV cameras managed by Council will be operated.

The Policy sets out:

  • how Council operates and manages CCTV cameras
  • how CCTV footage is collected, stored and accessed
  • the rules Council must follow to protect privacy and meet legal requirements
  • the responsibilities of staff who manage or use CCTV systems


Is this a new Policy?

No. The Draft Policy will replace Council's existing Closed Circuit Television (CCTV) Operations Policy 2017. If Council adopts the new policy, it replaces the 2017 Policy.


What are the changes?

This Policy has been updated in line with current NSW legislation, regulation, policy and guidelines. This includes the Privacy and Personal Information Protection Act (1998) and the NSW Government’s Policy Statement and Guidelines for the Establishment and Implementation of Closed‑Circuit Television in Public Places (2014).

A key change is the introduction of the CCTV Assessment Tool. This tool helps Council assess requests for new CCTV cameras in a fair, consistent and transparent way.


How the CCTV Assessment Tool is proposed to work

When someone requests CCTV in a public space, Council will use the CCTV Assessment Tool to review the location.

When Council receives a request for CCTV, we will look at several things, including:

  • Local crime data
  • Consultation with St George Police Area Command
  • Internal service requests
  • Existing CCTV coverage
  • Consultation with security contractors
  • Whether the site is suitable
  • Financial implications
  • Community interest, as reflected in the CCTV Installation Request Register

Each request will be given a high, medium or low priority rating. This will help Council decide where CCTV is most needed and where it will have the greatest benefit.


How to Be Involved

The draft Closed Circuit Television Operations (CCTV) Policy was on public exhibition from 16 March 2026 until 15 April 2026.

During this time:

  • The draft Policy was displayed on this page under the Document Library section
  • Anyone in the community could read the full information and draft Policy
  • You could provide feedback or lodge a submission about the draft Policy

Hard copy versions were also available at:

  • Georges River Civic Centre, corner of MacMahon and Dora Streets, Hurstville
  • Clive James Library and Service Centre, Kogarah Town Square, Belgrave St, Kogarah


How can I have my say?

Feedback has now closed, but if you would like to enquire about this project, please quote SF26/1172 Closed Circuit Television Policy at the beginning of your submission and return:


Next steps

Following the public exhibition period, the project team will review all submissions received.

Do you need assistance reading and accessing this page?

For a free interpreter call us via the Translating and Interpreting Service (TIS) on 131 450

If you have a hearing or speech impairment, please contact the National Relay Service:

  • Voice Relay number: 1300 555 727
  • TTY number: 133 677
Page last updated: 16 Apr 2026, 09:35 AM