Libraries Community Survey

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Help Shape Our Library Services

Our public library purpose is to provide free and open access to information as well as to provide a place for the whole community to come together and share ideas, knowledge and experiences. The way we fulfil our role has been and will continue to be transformed by the changing face of our diverse community as well as advances in online sources of information and digital opportunities.

Whether you visit every week or only occasionally, your feedback helps shape the future of your library.

This survey is always open, so you can share your thoughts whenever suits you. Your answers directly inform how we act on the three themes at the heart of the Libraries 2030 Strategy:

  • Spaces — making our libraries more welcoming, flexible, and accessible for everyone
  • Collections — choosing books, eBooks, and resources that reflect the needs and diversity of our community
  • Services — shaping programs, technology, and outreach that bring people together

Your feedback also supports our focus on accessibility, sustainability, and building a service that reflects the rich diversity of Georges River.


How can I have my say?

  • Online — complete the survey below, on any device, any time
  • In person — paper copies are available at every branch and at outreach events
  • In your language — the survey is also available in Simplified Chinese, Nepali, Greek, and Arabic

Hard copy versions are also available at:

  • Georges River Civic Centre, corner of MacMahon and Dora Streets, Hurstville
  • Clive James Library and Service Centre, Kogarah Town Square, Belgrave St, Kogarah
  • Hurstville Library Corner of Queens Road and Dora Street, Hurstville
  • Oatley Library 26 Letitia Street, Oatley
  • South Hurstville Corner of Short and Allen Streets, South Hurstville
  • Penshurst Library 630 Forest Road, Penshurst


Where do I send my hard copy or printed feedback?

If you are returning hard copy information, please quote SF26/6474Library Community Survey at the beginning of your submission and return:


Next steps

We review responses regularly and report back to library leadership every month. Where appropriate, we'll share what we've heard and what we've changed as a result. Make sure you're subscribed to our library newsletter and social media for updates.

Do you need assistance reading and accessing this page?

For a free interpreter call us via the Translating and Interpreting Service (TIS) on 131 450

If you have a hearing or speech impairment, please contact the National Relay Service:

  • Voice Relay number: 1300 555 727
  • TTY number: 133 677

Help Shape Our Library Services

Our public library purpose is to provide free and open access to information as well as to provide a place for the whole community to come together and share ideas, knowledge and experiences. The way we fulfil our role has been and will continue to be transformed by the changing face of our diverse community as well as advances in online sources of information and digital opportunities.

Whether you visit every week or only occasionally, your feedback helps shape the future of your library.

This survey is always open, so you can share your thoughts whenever suits you. Your answers directly inform how we act on the three themes at the heart of the Libraries 2030 Strategy:

  • Spaces — making our libraries more welcoming, flexible, and accessible for everyone
  • Collections — choosing books, eBooks, and resources that reflect the needs and diversity of our community
  • Services — shaping programs, technology, and outreach that bring people together

Your feedback also supports our focus on accessibility, sustainability, and building a service that reflects the rich diversity of Georges River.


How can I have my say?

  • Online — complete the survey below, on any device, any time
  • In person — paper copies are available at every branch and at outreach events
  • In your language — the survey is also available in Simplified Chinese, Nepali, Greek, and Arabic

Hard copy versions are also available at:

  • Georges River Civic Centre, corner of MacMahon and Dora Streets, Hurstville
  • Clive James Library and Service Centre, Kogarah Town Square, Belgrave St, Kogarah
  • Hurstville Library Corner of Queens Road and Dora Street, Hurstville
  • Oatley Library 26 Letitia Street, Oatley
  • South Hurstville Corner of Short and Allen Streets, South Hurstville
  • Penshurst Library 630 Forest Road, Penshurst


Where do I send my hard copy or printed feedback?

If you are returning hard copy information, please quote SF26/6474Library Community Survey at the beginning of your submission and return:


Next steps

We review responses regularly and report back to library leadership every month. Where appropriate, we'll share what we've heard and what we've changed as a result. Make sure you're subscribed to our library newsletter and social media for updates.

Do you need assistance reading and accessing this page?

For a free interpreter call us via the Translating and Interpreting Service (TIS) on 131 450

If you have a hearing or speech impairment, please contact the National Relay Service:

  • Voice Relay number: 1300 555 727
  • TTY number: 133 677
Page last updated: 07 Oct 2026, 10:51 AM